The Workshop — Support

A physics puzzle. Build a machine, guide the ball home.

How the game works

Each level gives you a few machines — ramps, fans, conveyors, trampolines, cannons. Tap a machine in the tray, then tap the board to place it. Drag to move it, and tap a placed machine to flip the direction it faces. Press GO to run it.

Every level has at least one solution that has been verified by simulation, so nothing you are given is impossible.

I am stuck on a level

Show solution marks where each machine goes and which way it faces. It costs a heart, or a short video instead, and it is free with Premium.

After three failed attempts a Skip this level option appears: watch a short video and the next level opens. Skipped levels are marked differently from solved ones, so your record stays honest, and you can come back and beat one properly later. Premium already unlocks every level, so there is nothing there to skip.

A small nudge before you spend either: most stuck levels turn on the direction a machine faces, not its position.

Hearts and the timer

Two things cost a heart: letting a level's timer run out, and asking for the solution. Failed runs are free, so you can experiment as much as you like. Hearts refill on their own over time, and you can also earn one by watching a video or spending coins.

When the clock beats you, you are offered a short video that hands the heart back and puts 45 seconds on the same board — once per attempt at a level. Premium has no hearts at all.

Coins and ball finishes

Coins come from solving levels for the first time, from milestones, from doubling a level's reward with a short video, and as a one-off bonus with Premium. Spend them on ball finishes — seven of them, from Brass through to Obsidian. They are purely cosmetic and change nothing about how the ball behaves.

Premium

A one-time purchase that removes ads, unlocks all levels, disables hearts and adds a coin bonus. There is no subscription.

I paid but Premium is not showing

Tap Restore purchase on the home screen while signed in to the same Apple ID that made the purchase. If it still does not appear, email me with the date of the purchase and I will sort it out.

Will I lose my progress?

Progress is saved on your device. It survives app updates, and if your phone's backup is switched on it will usually come across when you set up a new phone from that backup. It is not synced to any account of mine, so it will not follow you between two phones in use at the same time, and deleting the app clears it.

Privacy

Your progress never leaves your device, and the game loads nothing from other companies' servers while you play. Ads are served by Google, which collects device information to do so. Premium stops ads immediately, and from the next launch the ad code does not start at all. Full detail in the privacy policy.

Report a bug or a bad level

Level feedback is genuinely wanted — particularly anything past level 30 that feels unfair or tedious. Send the level number and what happened.